What types of avocados do you sell?
Although we love each and every avocado variety, we do have a favourite. The Hass. We love everything about this type, its creamy texture, super delicious taste, and easy to peel skin. And this means we only grow and deliver these types. Find out more about Hass.
How long is the Hass avocado season?
Late July to February for these creamy & delicious beauts.
Will your avos be available all year round?
Oh, how we’d love to dine on these fruits 365 days a year. But this is just simply not the case. At some point Mother Nature decided that sometimes you can just have too much of a good thing, so made these fruits seasonal superstars (late July till Feb). Because we want to ensure our fruit is of the best quality, we only supply over the season. You’ll just have to grab them while you can.
How long will my avos take to ripen?
If you’re like us, you’ll want to eat an avocado as soon as you’ve bought it. But, like a lot of beautiful fruit and vegetables, you have to wait for them to be ready first. The natural ripening process for avocados is affected by their environment and the time of the year they’re picked. For example, at the start of the season avos take a little longer (around 2 weeks) to naturally ripen in your fruit bowl. While mid-to late season avos can naturally ripen pretty quickly (less than a week).
But of course if you really, really need to, you can speed up this natural process. Find out how.
Can I add more avos to my order?
Unfortunately, you can’t. However, all is not lost, you simply just need to make a new order. And, because all deliveries are free, you won’t be charged for a separate order anyway.
Can I cancel an order?
Of course you can, provided it hasn’t been sent out already. Just get in touch with us on email and we’ll look into this for you.
What if I’m not 100% happy with my order or the fruit is damaged?
First of all, we’re really sorry to hear this. Although we try our hardest to care for these fruits every step of the way, sometimes things just go a little pear shaped.
So, if for some reason you’re not happy with the quality, then we’ll give you your money back. Just contact us on email within 24 hours of the delivery, and we’ll look into this for you. To help us understand what’s gone wrong, and hopefully prevent is happening again, we ask if you take a photo of the ‘sad avo’ and send that to us as well.
Refunds take 7 days, and please note, that we can’t accept any issues or claims lodged later than 24 hours after delivery.
How much are your deliveries?
They are free in the North Island. All South Island deliveries incur a $5 delivery charge.
How long does it take you to deliver my avos?
So you’ve just made your order and you’re hanging out for an avo fix right? Don’t worry, you don’t have to wait too long. In fact, around business 3 days for North Island addresses and 4 for the South Island.
What happens if my order doesn’t turn up?
Oh no. We’re so sorry to hear this. Please contact us on email as soon as you can and we’ll get onto this right away.